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Avada Modern Shop

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Child themes for Avada Modern Shop


Latest Customer Reviews

Feature Availability By Didbest, 2017-07-15 via themeforest.net Best theme
Author response
Wonderful, thank you very much :)
See all customer reviews (more based on 18572 ratings reviews)

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Avada is the #1 selling WordPress theme on the market. Simply put, it is the most versatile, easy to use multi-purpose WordPress theme. It is truly one of a kind, other themes can only attempt to include the vast network options that Avada includes. Avada is all about building unique, creative and professional websites through industry leading options network without having to touch a line of code. Our amazingly flexible network of options is paired with an easy to use interface that allows anyone from beginner to advanced build beautiful, responsive websites. It is not only a theme, it is a powerful design tool. Avada can be anything you wish it to be because of our flexible framework. It has a clean design, a fully responsive framework, industry leading options network and the intuitive Fusion Builder that makes page building a breeze. Avada definitely sets the new standard with endless possibilities, top-notch support, and incredible featured packed updates requested from our users. Avada is the most easy to use theme on the market and completely ready to operate out of the box. Built with HTML5 & CSS3, a lot of thought and care went into this theme making it a pleasure to use.

Avada has a ton of raving user reviews and real world features that give you power to build something great. We’ve highlighted some of our features below! Avada can be used for any type of website; business, corporate, portfolio, blog, products, etc. Don’t wait, Buy Avada and join the largest theme community around!

  • Clean, modern, multi-purpose design can be used for any type of website
  • The #1 selling WordPress theme on the market
  • Incredibly advanced network of options for easy customizations without modifying code
  • Dozens of professionally designed demos that can be easily imported with one click
  • Over 14,000 ratings with a 5 Star Average
  • Compatible with latest WordPress version
  • WordPress Multisite (WPMU) Tested and Approved
  • Built with HTML5 and CSS3
  • SEO Optimized, great SEO base already built-in (compatible with SEO Plugins like Yoast)
  • Well organized, commented & clean code
  • Performance enhancements for fast and reliable websites
  • Cross-Browser Compatibility: FireFox, Safari, Chrome, IE9, IE10, IE11
  • 100% Responsive Theme – and you can easily turn it on or off
  • Easy to use Fusion Builder, a visual page builder
  • Full control over site width; content area and sidebars
  • Retina Ready, Ultra-High Resolution Graphics
  • Social Icons and Theme Icons are Font Icons, no Images
  • Automatic Theme Updater
  • Automatic Patch tool to apply fixes with one click
  • Dual sidebars throughout the theme
  • 1-6 Column Support
  • One Page Parallax feature for any page
  • CSS3 animations enable or disable on desktop/mobile
  • Child Theme Compatible – includes basic child theme!
  • Strong focus on typography, usability and overall user-experience
  • jQuery Enhancements
  • Javascript files are automatically combined and minified for added performance
  • PHP Compiler for CSS that combines all styles into one generated file for added performance
  • Includes the Font Awesome icon set, fully integrated
  • 60 Layered PSD’s included of the original Avada Classic design
  • Compatible with Ubermenu (uber does not support sticky headers)
  • Compatible with Many Popular Plugins like WPML, Yoast, W3TC, Contact Form 7, JetPack Gravity Forms, Revolutions Slider, Layer slider, WooCommerce, The Events Calendar, bbPress, BuddyPress, WP Retina 2x, WP Rocket, All In One SEO, Next Gen Gallery, UpDraft Plus just to name a few

  • Excellent 5-Star Customer Support that is On-Going
    • We take pride in offering THE BEST after sales support around. We care about your site as much as you and will help in anyway possible
    • Feature Packed Updates – get new features and new development in each future update
    • Technical Support with a growing community of over 200,000 customers! At our support center, we answer each and every ticket as if it was our own because we care about you and your site
    • Customer feedback always welcomed for new features
    • Once you register your purchase, you can use our advanced support ticket system to receive professional support
    • Includes the most extensive online documentation you can find and its constantly being updated with new material
    • Multiple HD video tutorials for easy instruction
    • Access our extensive knowledge base that is ever-growing
    • Ever growing user base, read our user testimonials
  • Amazing Demo Content
    • One Click Demo Import – Industry leading demo import that is amazingly easy and the fastest way to build your website. Import a fully finished site with one click. It will import pages, posts, sliders, widgets, theme options and more
    • Professionally designed demos that you can import with just a click
    • More demos constantly added with each major update
    • Each demo is professionally designed to truly represent the exact nature of the industry; Cafe, Gym, Agency, Travel, Photography just to name a few
    • Beautiful easy to use interface through a Welcome Screen that allows you to see each demo, preview it, then import
    • WooCommerce shop setup and products import, bbPress content imports, Events Calendar content imports
    • Each demo has been optimized and meticulously combed over for full completion
  • Advanced Customization / Theme Options
  • Avada Theme Options (powered by a customized version of Redux) are global settings that allow you to vastly change just about any portion of the site through easy to use options. They allow you to build custom sites witout touching a line of code. These options are global and will apply to every page or post, unless overridden by page or post options.
    • 25+ main theme option panels loaded with powerful customization options
    • 40+ sub theme options panels loaded with organized options
    • Extensive options which provide incredible customization options without having to modify code
    • Incredible search feature that allows you to quickly find any option you need
    • Advanced options to enable or disable individual features for performance enhancements
    • Full control over the entire layout; site width, content area, sidebars and more
    • Logically organized options based on normal site building procedures
    • Fully dependent options so the only you see are the options that are in use based on your configuration
    • Customized repeater fields that allow for unlimited custom fonts and icons
    • Custom fonts can be used in any font-family filed throughout the site
    • Combined options for things like typography put you in full control of all settings in one area saving you precious time
    • Easily import and export your data for using on different installs or for safe backups
    • Native WordPress feel that has the same hover effects, styles and pulls user color profiles
    • All running on a customized version of the powerful Redux Framework
  • Advanced Fusion Page/PostOptions
  • Avada Page Options work in tandem with the Theme Options. Page options are individual per page or post meaning they only affect the page or post you set them on. They will override theme options which allows you to have a uniue page or post outside of your global settings. This vast network of options work together to allow you to build incredible websites.
    • 9 different option panels with amazingly deep customization options: Sliders, Page, Post, Header, Footer, Sidebars, Backgrounds, Portfolio, Page Title Bar
    • Assign any slider to any page or post, show slider above or below header, use transparent header per page
    • Customize page title bar for any page or post
    • Customize page settings like paddings uniquely for each page or post
    • Customize header styles individually for any page or post
    • Insert custom images or colors for header section, main section, boxed background per page or post
    • Choose a custom menu per page or post
    • Enable or Disable headers, footers, sliders, sidebars, backgrounds and more per page or post
    • Customize various parts of the portfolio per page or portfolio posts
    • Insert custom excerpt length per portfolio pages
    • Customize sidebars and sidebar positions for any page or post.
  • Multiple Premium Slider Options
    • Includes Amazing Revolution Slider Plugin – $19 Value
    • Includes the Awesome Parallax Layer Slider Plugin – $18 Value
    • Custom Fusion Slider With Parallax Effect, Full Screen options and self hosted / youtube / vimeo support
    • Includes Elastic Slider
    • Includes FlexSlider 2 for page and post sliders
    • All sliders are touch swipe compatible and fully responsive
  • Intuitive Fusion Builder
    • Beautiful visual page builder to help you easily build creative layouts
    • Drag and drop any of our elements to your hearts content
    • Easily create stunning pages within minutes using short codes
    • Save custom page layouts to reuse on other pages or post
    • Dozens of design elements to build unique pages quickly
    • Global options per short code element and individual overrides in Fusion Builder
    • Includes element previews for text, images and more
    • Over 100 short codes and options to easily build creative layouts
    • Many short codes have several design options to choose from
    • Includes short code Generator integrated into Fusion Builder and default WordPress editor
  • Mega Menu Built In
    • Beautiful Mega Menu design for large menus
    • Accepts widgets; add maps, images, forms, any widget!
    • Use from 1-6 columns
    • Set the menu to be full width
    • Control each column width for more creative layouts
    • Insert icons or custom thumbnails next to menu items
  • WooCommerce Compatible With Design Integrataion
    • Plugin ready with full design integration
    • Intuitive theme options panel for industry leading customization options
    • Options for 1-6 Columns
    • Custom featured product slider to display your products
    • Custom featured product carousel to display your products
    • Full width or sidebar single product pages
    • Full width or sidebar shop page
    • Display products based on category, ID or SKU
    • WooCommerce short codes are compatible with Avada columns
    • Demo products were provided by END Clothing and are not included with the theme
  • Popular Plugin Design Integration
  • Unlimited Color Options
    • Extremely detailed theme options that allow you to control colors across the theme
    • Short code styling tab in theme options to style short codes with ease
    • Unlimited Color Options / Skins with Backend Color Picker
    • Full Color Customizations – change every element with ease including short codes
    • Choose a Light or Dark skin with one click
    • Choose from 8 pre-defined color skins, or create your own
    • Beautiful color pickers with integrated color and opacity sliders for added creativity
  • Advanced Portfolio Options
    • 3 layout options to choose from; Grid, Classic, Text
    • 1-6 column classic layout options
    • 1-6 column text layout options along with a boxed or unboxed mode
    • Portfolio Grid layout
    • Recent Work short code to insert portfolio posts on any page or post
    • Chose from auto image sizes or cropped image sizes
    • Global theme options settings and individual page and post settings
    • Set up multiple portfolio pages and set custom categories per page
    • Choose custom layout for archive/category pages
    • Select specific categories for each portfolio, fully customized
    • Set custom skills and tags for each portfolio posts
    • Easily order your Portfolio Items with awesome Re-Order Plugin
    • Awesome image rollovers with light box and link icons!
    • Full-Width featured image or Half-Width featured image single post page
    • New Full width single post page with no details or sidebar
    • Use 100% Width page template on single post pages
    • Use sidebars or dual sidebars on single post pages, also enable/disable project details and descriptions
    • Select a premium slider to show on your portfolio posts or page!
    • Use Images, Slideshows, & Videos Very Easily!
    • Set Custom Featured Image size per post
    • Show or hide rollover icons per post
    • Change the opacity and color of image rollovers
    • Auto generated thumbnails
    • Easily specify the number of items per page
    • Automatic pagination
    • Sortable/filterable categories
    • Enable comments on portfolio posts
    • Many more bells and whistles to build the perfect portfolio site
  • Advanced Blog Options
    • 6 Layouts to choose from; grid, timeline, large, large alternate, medium, medium alternate
    • Global theme options settings and individual page and post settings
    • All 6 layouts can have left or right sidebar, or be full width
    • 4 post types (video, sideshow, audio, image)
    • Set up multiple blog pages and set custom categories per page using our blog shortcode
    • Select a premium slider to show on your blog page!
    • Easily order your Blog Posts with awesome Re-Order Plugin
    • Awesome image rollovers with light box and link icons!
    • Set Custom Featured Image size per post
    • Show or hide rollover icons per post
    • Change the opacity and color of image rollovers
    • Auto generated thumbnails
    • Easily specify the number of items per page
    • Choose pagination or infinite scrolling
    • Post sharing box with social icons
    • Threaded Comments
    • Pages can have left or right sidebar
    • Author profile page
    • Tons of options to add or remove meta data, featured images, full or excerpt, etc
    • Many more bells and whistles to build the perfect portfolio site
  • Custom Page Templates & Page Options Included
    • Customize each and every page easily through global theme options or individual page option overrides
    • Use and of our 4 premium Sliders on every page or post
    • Contact page template
    • FAQ page template
    • Sidebar Left or Right using Default Page
    • 100% width page template for 100% of browser width
    • Side Navigation page template
    • Portfolio 1, 2, 3, 4, 5, 6 Columns with auto or cropped image sizes
    • Mli>Control the column spacing between each column for added creativity
    • Blank Page (perfect for Coming Soon or Maintenance Mode)pages
    • Default page
    • Built-In 404 Page
    • Advanced page/post options to customize each page/post
  • Avada is Multi-Lingual / RTL Ready!
    • Translation Ready, Includes the .po and .mo files
    • Being translated into 30+ languages
    • Built-In RTL support
    • WPML plugin ready
    • Polyang Support
    • Each language you use with WPML gives you a full theme options panel to set options per language
    • Close relationship with WPML team
  • Includes 30+ languages partially or fully translated, below are a few examples
    • German – Deutsch (de_DE)
    • Español – España (es_ES)
    • Italian (it_IT)
    • Dutch – Nederlands (nl_NL)
    • Czech – Cestina (cs_CZ)
    • French – Français (fr_FR)
    • Polish – Polski (pl_PL)
    • Turkish – Türkçe (tr)
    • Portuguese (Brazilian) – (pt_BR)
    • Portuguese (European) – (pt_PT)
    • Chinese – Taiwan (zh_TW)
    • Russian – Pyccknn (ru_RU)
    • Swedish – Svenska (sv_SE)
    • Catalan – Català (ca)
    • Norwegian – Bokmal (nb_NO)
    • And several more!
  • Advanced Typography Options!
    • Use Google Fonts, Standard Fonts, or Upload Your Custom Font!
    • You can upload unlimited custom fonts and use them all throughout the site
    • All font options are controlled in the theme options panel
    • Set different font sizes, families, margins, letter spacing and more for all fonts, H1-H6 headings, body, footer, sidebar, etc
    • Set different colors for all fonts, H1-H6 headings, body, footer, sidebar, etc
    • Set line-height values for each font type as well
    • Font preview in theme options that shows all font settings live
  • Advanced Background Options
    • Unlimited Backgrounds for boxed & wide mode, per page or post or global!
    • Use a global theme option if you want the same image on every page
    • Or upload a custom background image for each page or post in several areas
    • Insert backgrounds in header, footer, main content area and background
    • Options for 100% background image and background repeat options
    • Full width sections allow background images with parallax effects and directions
    • Page title bar backgrounds, with parallax effect and text fade effect
    • Columns (1-6) each have a background image option also
  • Wide & Boxed Layout Versions
    • Full control over site width; content area and sidebars
    • Upload custom background images or colors per page or post (boxed version)
    • Upload custom page title bar images or colors per page or post
    • Choose 100% background image, or varying repeat options
    • Choose boxed or wide mode per page or post
  • Advanced Header Options
    • Select from 6 different header designs/layouts
    • Headers can be top, left or right positions
    • Choose what you display in the top left, top right and banner section
    • Top Sliding Widget Bar, insert any widget, 1-6 columns, various theme options
    • Includes a Sticky Header for more advanced usability, enable/disable via theme options
    • Change colors for the varying elements in the header
    • Select social icons to show in the header along with custom or brand colors, boxed or unboxed
    • Fully control the size, shape, background padding and more for social icons
    • Change the position of your logo; left, right, center
    • Insert a custom background image in the header, or custom color
    • Change all margins with ease via theme options
    • Supports up to 5th level dropdown menus
    • Many more customization options via theme options and page options
  • Advanced Page Title Bar
    • Enable or disable the page title bar globally, or per page/post
    • Options to set height, background image, parallax effect, background color, retina image per page or post or one global option
    • Choose to show search bar or breadcrumbs on right side of page title bar
  • Advanced Footer Options
    • Insert custom background image behind widgets
    • 1-6 columns, insert any widgets into each column
    • Back To Top button, enable disable in theme options
    • Control the color of each section of the footer
    • Various style options for disabling text shadow, social icons, etc
    • Copyright bar, customize text and enable/disable via theme options
    • Select social icons to show in the footer along with custom or brand colors, boxed or unboxed
    • Fully control the size, shape, background padding and more for social icons
    • Many more customization options via theme options and page options
  • Form Plugin Options
    • Built in custom styles for the Contact Form 7 plugin
    • Built in custom styles for the premium Gravity Forms plugin
  • Built-In Contact Form
    • Built in form with ReCaptcha Spam Protection
    • Uses Google Maps above form on contact page
    • Custom Google Map Styling
    • Set custom sizes for your map
    • Use a sidebar with your contact page or have it full width
    • Options easily selected and setup via theme options panel
  • Unlimited Single or Dual Sidebars
    • Create custom sidebars for the various sections of the site
    • Use single or dual sidebars on any page or post
    • Sidebars can be positioned on left or right side
    • Use any of our custom or built in widgets in any sidebar
    • Set sidebars globally for each different area of the site like pages, posts, products, events, etc
    • Set sidebars individually per page or post via the fusion page options
  • Beautifully designed Custom Widgets
    • Twitter Widget
    • Flickr Widget
    • Facebook Widget
    • Recent Works Widget (pulls from Portfolio Items)
    • Contact Details Widget
    • Advertising Ad Widget
    • Social Links Widget
    • Layer Slider & Revolution Slider Widget
    • Horizontal Menu Widget
    • Basic Text Widget which can take our short codes!
  • Advanced Search Options
    • Show search icon in main menu that has popup search field
    • Choose to search all pages and posts, or just posts
    • Dedicated Search Results page
    • Modern fly out search design for header 6
    • Various theme options to customize search results, layouts, images, excerpts, etc
  • Side Navigation Page With Parent/Child Levels
    • Select “on-hover” or “on-click” for side menu items
    • Unlimited amount of side navigation sets can be made
    • Control the side navigation width and other styles
    • Can be used with single and dual sidebars
  • A majority of the images in our demos are stock images from various sources and are currently not included with the purchase.
  • Some of the awesome mockups and portfolio items were created by PixEden Signup for an account today!
  • The beautiful video intro on our upcoming new video tutorials was done by Tobi at Creattive

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Theme category

Cumulative sates for this Theme (last month)

Daily Sales for this Theme(last 30 days)

This month sales
440319
Last month sales
440319
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  • All
  • About Us
  • Blog
  • Contact Us
  • Home V1
  • Home V2
  • Home V3
  • Product Page
  • Shop
Theme cover
About Us (desktop)
Blog (desktop)
Contact Us (desktop)
Home V1 (desktop)
Home V2 (desktop)
Home V3 (desktop)
Product Page (desktop)
Product Page (desktop)
Shop (desktop)
About Us (tablet)
Blog (tablet)
Contact Us (tablet)
Home V1 (tablet)
Home V2 (tablet)
Home V3 (tablet)
Product Page (tablet)
Product Page (tablet)
Shop (tablet)
About Us (mobile)
Blog (mobile)
Contact Us (mobile)
Home V1 (mobile)
Home V2 (mobile)
Home V3 (mobile)
Product Page (mobile)
Product Page (mobile)
Shop (mobile)

Average customer rating

4.8

based on 18572 ratings

Rating snapshot

3637
368
73
44
244
  • Customer Support By cbjerg, 2017-04-11 via themeforest.net Best support ever! Great product with great service.
    Author response
    Thank you!
  • Flexibility By pekberg, 2017-04-11 via themeforest.net
  • Other By heathers15, 2017-04-11 via themeforest.net This is not very compatible with Wordpress. What I mean by that is, if you spent time learning Wordpress, this will mean nothing when you buy this template. They have created their own system and user face which overrides Wordpress. So, now when you are stuck, there is nowhere to go to find answers except wait in the Queue to be answered. I built a site that has a lot of issues right now and I can't fix, nor can I get support to fix. I'm literally at a dead end with simple things like - the size of the image for the Logo, the size of the image for the background, the social links won't work, etc. With Wordpress, there is so much info out there you can find how to fix things on your own. With this template, your in their system and nowhere to go.
    Author response
    Hello!
    We certainly can assure you that Avada is 100% compatible with WordPress. The Avada theme is a design tool, made to be able to change basically anything you want without knowing code.
    The Avada theme extends the wordPress default functionality, it does not replace inherent WordPress functionality. We see that you have created a support ticket and to that we have replied in great detail. Your two questions were:
    “What is the correct size for an image if you want it to properly show in the Header? I'm trying to add a background image to the Header. and have tried multiple sizes and images.” [SIC]
    In reply:
    The header images or any background image that you add is set to cover all the area of the container its assigned to, maintaining the image aspect ratio. The larger the image resolution, the more is visible of that image in the container it is assigned to. If the image dimensions are very small, the image will be made to fit the container size in ratio. Very small images are not recommended for a large area that needs to be covered.
    “My Social Icons are not showing up in the header or footer either.” [SIC]
    In reply:
    Your header and footer social icons are displaying for us -> http://d.pr/i/DKQv :: http://d.pr/i/gLAs - if you are not seeing that please do clear your browser cache and check that again.
    You have requested telephonic support and we are afraid that this is not possible, Envato item support does not make provision for support via telephone. Your support ticket was replied to by our team, well within our stipulated support guidelines -> http://bit.ly/1RWnb88
    Please note that all support requests are entered into our support queue and replied to by our team of nearly 20 strong, in a strict time order; From the oldest top the newest
    While we pride ourselves on making things as easy as possible, there is a small learning curve to understand how the options network works. In fact, any theme has a learning curve, but ours is much less steep than our competitors (unless of course you want to build custom code for everything you want to do, which is also possible with Avada btw).
    We've had brand new WP users and experienced WP users both praise Avada for what it can do. You can see the various reviews here to get an idea of why we continue to have an overall 5 star rating.
    We have an entire dedicated support team for answering customer questions and helping them understand Avada.
    Have you checked out our support center that has documentation, video tutorials, ticket system for hands on support, community forum and more?
    Online Documentation Link Is Here
    Video Tutorial Link Is Here
    Our team is happy to help out and walk you through any questions you have simply submit a new ticket. Our support team will help you with anything you are having a hard time with.
    Click Here To Get Avada Support
    Thank you, we look forward to helping you!
    Thank you,
    ThemeFusion
  • Customizability By paly0510, 2017-04-11 via themeforest.net
  • Customizability By avanessaalvarez, 2017-04-11 via themeforest.net
  • Design Quality By janliska, 2017-04-11 via themeforest.net Avada is a really great theme with a perfect customisation options and a modern look. My website looks really nice and professional. There was no problem with SSL mixed content and other problems that I encountered while using other free themes. I really recommend this theme and it was worth all the money I spent for it! It has helped me to make a really professional-looking website.
    I'm a photographer and the only drawback (and the main reason for my 4 and not 5 star rating) is that this theme desperately needs a much easier and quicker way to add new photos to portfolios and pages/posts.
    I need to show quite a lot of pictures in portfolio (like weddings, portraits etc.) and I have to pick them manually one by one. It is OK for smaller portfolio project but for me it is a really time-consuming process.
    Another problem with adding a lot of pictures is when I need to make a page or a blog post about a reportage or a single photo shoot with many pictures. I need a 3rd party gallery plugin to do it but it's not so consistent with the look of portfolio and other pictures displayed natively by Avada theme.
    Could it be possible to add a gallery plugin to simply make portfolio/posts/pages dedicated mainly to photos? And some sort of picture sorting extension because the built-in Wordpress media manager is pain in the neck?
    Author response
    Hello!
    For portfolio, you are right that each image has to be uploaded individually as it's a custom post type and very much like a blog post in a way, but that is only for the featured image, the post content can use the WP gallery. In addition, we are looking at ways to enhance the featured image area through a bulk uploader, and definitely have a unique gallery element that will be coming.
    Also, have you tied the bulk image uploader for things like the slider element, image carousel element, etc? It can take a set of images and then populate them across the element items, so an image carousel for example with 20 images can be made with a single upload.
    We do have plans for adding not only a gallery element, but a fully featured gallery product. I can't say much more on it or give an ETA, but it's been something on our list we've been striving to get to.
    Thanks for the review, great feedback!
  • Documentation Quality By jasonwettstein1, 2017-04-10 via themeforest.net awful woocommerce problems no documentation to help I want woocommerce grid all same height and 4 columns it wont even put categories in columns
    Author response
    Hello!
    This sounds like there is a localized issue in your install, as there are no reported issues of this kind with Avada 5.1.5 and Woocommerce 3.0.1 within our support right now. We can confirm the following:
    - Avada 5.1.5 (and Woo 3.0.1) Classic Shop Demo category archive 4 column -> http://bit.ly/2oXht0v
    - In the Avada Theme Options >> Woocommerce section you can change the number of archive columns being displayed from 1 to 6 -> http://d.pr/i/UwL7
    - Avada does not alter default Woocommerce functionality either, you can check our help center for related documentation; For example this Woocommerce Options help file -> http://bit.ly/2nToA5H
    - I looked up your username and do not see any support tickets created, we implore you to do so.
    Online Documentation Link Is Here
    Video Tutorial Link Is Here
    Our team is happy to help out and walk you through any questions you have simply signup at our support center and submit a new ticket. Our support team will help you with anything you are having a hard time with.
    Click Here To Create An Account & Get Avada Support
    Thank you, we look forward to helping you!
    Thank you,
    ThemeFusion
  • Flexibility By adityat, 2017-04-10 via themeforest.net
  • Customizability By fogunkoya, 2017-04-10 via themeforest.net
  • Customer Support By wiredafrican, 2017-04-10 via themeforest.net Besides my previous review stating the terrible issues we've had with Avada code, we now find out that we no longer have access to our previous support tickets. So trying to fix previous issues cannot be done after a fresh install. Disgusting customer support.
    Author response
    Hello!
    As we clearly and unequivocally stated in our reply to your previous rating, that you have now deleted and reworded here, the update process itself is not defective in any way, and if you are updating manually via FTP correct procedure must be followed. For example, upload and replacing in situ theme files via FTP is not correct, the old files must not be renamed either, the old folders/files need to be removed from the server.
    The above is confirmed, for example, when you see a warning notice like this -> “Warning: session_start(): Cannot send session cache limiter”
    There are a few things that need clarification here, for context and to eliminate confusion:
    - Your username shows us that you have never created a support ticket on our system before -> http://d.pr/i/i1wD
    - Your username shows us that you have never created a community forum post (even though support is not provided there by our team and it is for customer to customer interaction only)
    - Your username does not yield any regular email communications either
    Regarding our support, further clarification is needed:
    - Our entire support system, ticket creation and subsequent ticket interaction is entirely email based. As per normal email communication, all replies to each support thread will be in your email inbox. How is it even possible that emails delivered to your email inbox can’t be tracked or viewed by the email originator?
    - We have a dedicated team of nearly 20 individuals that support Avada, 24/7 - this has always been the case and will always be the case
    Have you checked out our support center that has documentation, video tutorials, ticket system for hands on support, community forum and more?
    The support center is located here but first you need to create an account by following these steps.
    Online Documentation Link Is Here
    Video Tutorial Link Is Here
    You can get answers to any questions you need at our support center.
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    ThemeFusion
  • Customizability By stormfactor, 2017-04-10 via themeforest.net
  • Flexibility By JaimeP, 2017-04-10 via themeforest.net

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