Sources Available
Layered PSD, PHP Files, CSS Files, JS Files, PSD
Cumulative sates for this Theme (last month)
Daily Sales for this Theme(last 30 days)
- All
- Home V1
- Product Page
- Shop
Theme cover
Average customer rating
4.5
based on 245 ratings
-
Customer Support
By ladypanda, 2016-12-27
via themeforest.net
Really good customer support.
Author response
Thank you very much!
-
Feature Availability
By islbd, 2016-12-27
via themeforest.net
-
Bugs
By riesti, 2016-12-24
via themeforest.net
Too much plugin needed to make the theme better.
You need to upload additional plugin to get demo sample.
If one of listed plugin deactivate, site error/blank
Support is very bad... very late.
Author response
Are you serious? Is 14 minute first response to your first ticket very late?
It's your right to rate our theme the way you want, but I think you are very wrong. And here's why:
1. Support is very bad... very late.
I answered you in 14 minutes. I have sent you my first response 14 minutes after you pressed the submit a ticket button. I looks like you gave us a 1 star review pretty much simultaneously with creating a ticket. Have you rated us 1 star less than 14 minutes after submitting a ticket? Seriously, is that too long of a response time?
2. "Too much plugins needed to make the theme better"
I have to disagree. If you are trying to say that this theme is using too many plugins - well, theme really needs only WooCommerce plugin to run. Revolution Slider, Visual Composer, WC Vendors, YITH WooCommerce Wishlist and other plugins which come with the theme - they are all optional. If you don't want a slider - you may not use Revolution slider plugin. Or you can use a different slider plugin, the one you like better.
Yes, you need all these plugins for your theme to look and function like our demo, but you definitely can disable them after installation of demo data.
You may want say that you wanted all these features to be built in the actual theme. I understand this, but first - it's an incorrect way of handling things, using plugins allows better data portability and is in user's best interest, second - Envato wouldn't let us submit a theme like that. In the past - probably, now - no.
3. You need to upload additional plugin to get demo sample
This is true. We are very straightforward about this, it's in our documentation, and we even have a detailed video tutorial on sample data installation: https://themes.zone/docs/sample-data-installation-handy-woocommerce-theme/
Personally, I don't see any problem using a plugin to install sample data. After installation pf sample data the plugin itself can be deleted forever.
4. If one of listed plugin deactivate, site error/blank
This is absolutely wrong. The problem seems to be with your host. I have been investigating this issue for about 2 hours already. I created a test WordPress install on your host and I'm actually having problems running a clean WordPress version there.
One of the reasons for that may be that your host is running php v. 5.4.45, while the latest wordpress oficially requires php v. 7 and greater: https://wordpress.org/about/requirements/
I don't mind helping you find reasons of the problem and, eventually, a solution, but you should understand that this particular problem you experience is not related to the theme. It is related to your server environment.
-
Customer Support
By kleblanc13, 2016-12-20
via themeforest.net
I've used WordPress for a few years and have even used it for ecommerce, but I've never tried to create a marketplace before. Suffice it to say, I had a few questions about the theme and Josh always answered them within 24 hours or less, and resolved any issues I had. Great customer support and a great theme as well.
Author response
Thank you!
-
Customer Support
By mikeaudiojungle, 2016-12-19
via themeforest.net
Assisted with my questions within 24hrs.
Author response
Thank you very much!
-
Code Quality
By avootla, 2016-12-16
via themeforest.net
-
Customer Support
By skarismaji, 2016-12-10
via themeforest.net
fast response
Author response
Thank you!
-
Customer Support
By samcgroup, 2016-12-07
via themeforest.net
Hi
Perfect Theme :)
Author response
Thank you very much!
-
Customer Support
By gcdesigns1, 2016-12-07
via themeforest.net
This is an update from my previous rating. While some documentation things need to be updated from Plum Tree to Visual Composer to make things easier, their customer service and support is top notch! Not only do they help you, they will email you from time to time asking if you need them for anything, to check in and help.
Please take note that this has to be a clean install as well. While I am experienced at creating blogs - it doesn't say on the purchase page that it must be a clean install or your data will be lost forever in less you have a current back up.
But I have NEVER had better customer service EVER!
Author response
Thank you very much, we appreciate your kind words!
-
Code Quality
By amarnathvootla, 2016-11-30
via themeforest.net
-
Customer Support
By 31579004, 2016-11-29
via themeforest.net
Fantastic theme and Stephen knows his stuff, a pleasure to deal with.
Author response
Thank you very much!
-
Customer Support
By papermemories, 2016-11-28
via themeforest.net
The theme looks great, but I was really surprised with the great support and accurate answers!.I recommend it.
Author response
Thank you!
Our Services as follows:
- WordPress Installation. Free
- Installation of Themeforest theme $49
- Installation of Templatemonster theme $39
- Adding plugins to WordPress $29
- Renaming menu $45
Ways of communication:
- Phone support
- Chat 24/7 support
- Email support
More info