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Merchandiser - eCommerce WordPress Theme for WooCommerce

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Latest Customer Reviews

Design Quality By V-studio, 2017-07-08 via themeforest.net
See all customer reviews (more based on 52 ratings reviews)

Description by Author

A simple, fast and reliable eCommerce WordPress Theme. Packed with everything you need to set up a beautiful online store but nothing more, the theme was built to be minimalistic in terms of design, fast in terms of performance and reliable in terms of maintenance, the opposite of what people call over-bloated.



Version 1.4.4 – Release Notes




Pre-Sale FAQs

Q: Can I use the theme on multiple sites with a single purchase?
A: Nothing will stop you, but note that each license can be activated on one WordPress site at a time. You will get updates and support for the one you activate.
Q: For how long will I be able to update for the theme?
A: Updates are provided free for lifetime, that means for as long as theme is available on ThemeForest / Envato Market.
Q: Can I see the online documentation?
A: Sure thing. That’s something you might want to bookmark: Theme Documentation / Shop Setup Video Guides
Q: Does Merchandiser come with a page builder?
A: Yes, it comes with Visual Composer, a premium drag-and-drop plugin that comes free with the theme. It allows you to build fully custom pages by mixing and matching the existing elements.
Q: Can I turn off the eCommerce functionality?
A: Yes, Merchandiser comes with a “Catalog Mode” option. When enabled, the eCommerce functionality is disabled by hiding the Cart and the Add to Cart buttons, allowing your to use it for cataloguing & showcase purposes only. If you’ll be ready to sell online at a later time, you’ll be able to easily disable the Catalog Mode with the click of a single button.



A note on imagery

  • The stock imagery used in the theme’s demo are not coming with the importable content that will replicate the layouts you see there. They’re replaced with blanks so you can easily replace the images with yours.




Cumulative sates for this Theme (last month)

Daily Sales for this Theme(last 30 days)

This month sales
1771
Last month sales
1771
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  • All
  • Blog
  • Home V1
  • Home V2
  • Portfolio
  • Product Page
Theme cover
Blog (desktop)
Home V1 (desktop)
Home V2 (desktop)
Portfolio (desktop)
Product Page (desktop)
Blog (tablet)
Home V1 (tablet)
Home V2 (tablet)
Portfolio (tablet)
Product Page (tablet)
Blog (mobile)
Home V1 (mobile)
Home V2 (mobile)
Portfolio (mobile)
Product Page (mobile)

Average customer rating

4.2

based on 52 ratings

Rating snapshot

44
0
3
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14
  • Design Quality By V-studio, 2017-07-08 via themeforest.net
  • Design Quality By xxxxxxxxx, 2017-06-21 via themeforest.net
  • Bugs By deepikab, 2017-06-21 via themeforest.net I bought this theme many months ago. My support has now expired, but the theme still has SO many bugs, it's quite frustrating. Following are some of the bugs on the latest version of the theme (1.4.5):
    1. Problem with cart: When there is only 1 item in cart, clicking the "X" to remove the item does not work properly (does not display the notice and undo link). The page just goes blank. This issue did not exist with previous versions of your theme so its a new issue.
    2. Problems with ajax search:
    2a. On mobile screens, when there are more search results than can be displayed on the screen, scrolling doesn't move down in the ajax search results. Instead, it scrolls the page behind the search results. I raised a support ticket for this, but did not get any workable solution.
    2b. On mobiles, in portrait mode, clicking the search icon, and then clicking outside the search box doesn't dismiss the search box, so there is no way of getting out of the search mode. User is stuck. In landscape mode, however, clicking outside the search area dismisses the search box, which is the expected behavior.
    3. Problem with star ratings: The star ratings are coded in a sloppy way. For example, if a user leaves a rating of 4 stars, around 4.2 stars are actually highlighted. When the rating is 4.5, what is actually shown is 4.9.
    4. Problem with nav menu on mobiles: on small mobile screens (iPhone 4), when user clicks the nav icon, the menu slides out, but there is no way to close it (no "x" button) and the menu takes up the whole screen.
    I hope the theme authors will take these bugs seriously and resolve them at the earliest. As of now, using this theme on a live ecommerce site is not fun. I frankly expected better code and design quality from you guys, seeing as how it is a paid theme.
    Author response
    Hello,
    Thanks for your feedback. We're going to do more tests and see if we can replicate these issues but on first reading some of them we're already fixed. So if we can replicate them, fixes will be included in following theme updates.
    If you have other issues or questions, please open a support request at http://merchandiser.wp-theme.help
    Cheers,
    Alexandra
  • Bugs By whereskarlo, 2017-06-13 via themeforest.net Always usability breaking bugs with new updates. Support doesn't even have a way to submit bug reports anymore and I've submitted over 10 already. It looks nice but quality control isn't good enough.
    Author response
    Hello,
    I just checked our system and it seams that your last opened request is from December, since then you haven't submitted any requests. Since then we released some big updates and WooCommerce did the same. Merchandiser works smooth with WooCommerce and we can't help if you aren't report any issues. We would like to know more about the issues you mention and here's where you need to open a new request: http://merchandiser.wp-theme.help/hc/en-us
    Cheers,
    Alexandra
  • Customer Support By asterisko, 2017-06-05 via themeforest.net ZERO customer support.
    5 days went by since I opened the very first support request, no answer not so ever.
    It is a nice theme but I am very tempted to find a different solution.
    Author response
    Hi there,
    I just checked your request and I can see Adrian replied your request since yesterday and I'll guess everything will be solved soon. Hopefully you'll reconsider your rating.
    Cheers,
    Alexandra
  • Customer Support By timcampbell, 2017-05-09 via themeforest.net Really great support, fast and responsive and fuss free.
    Product - 10/10 works brilliantly.
    Thanks very much guys.
    Author response
    Thanks for the feedback and for using Merchandiser. We are really happy when our customers appreciate our work.
    Cheers,
    Adrian B

  • Design Quality By Ar3D, 2017-05-08 via themeforest.net
  • Customer Support By pawsfabrik, 2017-04-25 via themeforest.net
  • Design Quality By wilylab, 2017-04-20 via themeforest.net
  • Bugs By niknot, 2017-04-19 via themeforest.net A lot of bugs in this theme and author didn't bother to fix them for months after several comments,
  • Customer Support By bellocyclist, 2017-04-12 via themeforest.net Great theme, very flexible and the customer support is quick, helpful and thorough.
    Author response
    Thank you for using Merchandiser :)
  • Design Quality By andysbowden, 2017-04-05 via themeforest.net

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